Customer Protection

Phishing

Email scams are getting more and more sophisticated. As soon as you install a new security filter, the spammers come up with a way to get around it.

Don't let them reel you in.

Phishing is an email scam where the spammer tries to entice readers to divulge private information that can be used for identity theft. These emails direct the reader to an official looking website that asks them to update personal information, such as passwords, verify credit card, social security, and bank account numbers. Of course, these websites are set up only to steal a person's information. If you receive an email asking you to visit a website to update your information, notify OMNIBANK immediately.

Always remember these tips to avoid cyber-scams and identity theft:

• Never give out financial or personal information such as passwords, account numbers, credit card numbers, or social security numbers unless you have initiated the call.
• Report lost or stolen checks, ATM, and debit cards immediately. Check/ATM cards should be reported to 1-800-500-1044. Stolen checks should be reported to your local branch or 713-749-0680.
• Notify OMNIBANK of suspicious phone or Internet inquiries, especially those asking you to update personal information or account information. Be aware of scams notifying you of a prize or making an "urgent request" for personal information.
• Don't use the links in an email to get to a website.
• Make sure you are using a secure website before submitting credit card or other sensitive information. The website should have clearly visible verification of its security software.
• Shred all financial information,  such as account statements or credit card applications.
• Put outgoing mail into a secure postal collection box.
• Order a free annual credit report at www.annualcreditreport.com or 1-877-322-8228.
• Immediately report any expected bills or statements that you haven't received.

As always, OMNIBANK is committed to your financial well-being. If you have any questions, contact your local branch.