Customer Protection

Pharming

Are you paying attention? Is that website really what it seems?

Pharming is a cyber-swindle that automatically redirects website traffic away from legitimate sites to bogus websites. The bogus site appears official, but it is a trap to capture user password and account information.

If you get any suspicious error messages or inquiries when accessing the OMNIBANK website, especially after entering your password, immediately contact your local branch or email: Internetassist@omnibank.com. Pay close attention to subtle differences in the way your Internet browser navigates you through the world wide web. It could mean the difference between secure Internet use and another successful scam.

Always remember these tips to avoid cyber-scams and identity theft:

• Never give out financial or personal information such as passwords or account, credit card, or social security numbers unless you have initiated the call.
• Report lost or stolen checks, ATM, and debit cards immediately. Check/ATM cards should be reported to 1-800-500-1044. Stolen checks should be reported to your local branch or 713-749-0680.
• Notify OMNIBANK of suspicious phone or Internet inquiries, especially those asking you to update personal information or account information. Be aware of scams notifying you of a prize or making an "urgent request" for personal information.
• Don't use the links in an email to get to a website.
• Make sure you are using a secure website before submitting credit card or other sensitive information. The website should have clearly visible verification of its security software.
• Shred all financial information, such as account statements or credit card applications.
• Put outgoing mail into a secure postal collection box.
• Order an annual credit report at www.annualcreditreport.com or 1-877-322-8228.
• Immediately report any expected bills or statements that you haven't received.

As always, OMNIBANK is committed to your financial well-being. If you have any questions, contact your local branch.