Customer Protection

Credit Bureau

Under the Federal Fair and Accurate Credit Transactions Act, you are entitled to receive one free credit report every 12 months from each of the nationwide consumer reporting agencies: Equifax, Experian, and TransUnion.

Your credit report contains information reported by lenders and other parties who have requested your report and is an important financial tool for consumers and potential creditors.

Here are some steps to ensure a good credit report:

Check your report regularly to make sure the information it contains is accurate
Make sure all the accounts in your report are actually yours and are active
Only keep accounts that you use. Keeping too many accounts may reduce your ability to obtain new credit
Late or missed payments are a primary indicator to lenders when evaluating your risk. At least make the minimum monthly payment to avoid any negative reporting.
Consistently making your payments on time will reflect positively on your report and strengthen your rating

If you notice incorrect information on your report, you should dispute the information and have it corrected. To find out how to dispute an inaccuracy, contact the company that provided the report:

As always, OMNIBANK is committed to your financial well-being. If you have any questions, contact your local branch.

If you use ATMs to withdraw cash, make deposits, review account balances, transfer funds, or perform other normal banking transactions, you must make security a priority!
Here are some important steps you can take to make sure your ATM banking experience is as secure as possible:

Treat your card like cash - keep it in a safe place
Keep your PIN code a secret - never write your code on the card, never store it with the card, or tell your code to anyone
Take your receipt with you
Don't give out any of your account or ATM information over the phone
Report a lost or stolen card immediately
Check your receipts and verify them against your account statements
Pay close attention to the card insertion area of the machine - sophisticated technology can be used to capture information from your card. Make sure the machine has not been tampered with
Never enter your PIN number more than once. Being prompted to enter your number more than once could indicate the ATM has been tampered with.

Besides general security awareness, walk-up and drive-up ATMs require particular diligence. Here are a few reminders about how to stay safe:

Observe your surroundings. Park as close to the ATM as possible and watch for suspicious activity
If the ATM is poorly lit or obstructed from view, choose another machine
Consider taking a friend with you
Be prepared. Minimize your time at the machine by having your card ready
Conduct your transactions privately. Stand between the machine and anyone waiting in line as you complete your business
Always leave your car running while waiting for a drive-up ATM

If anyone follows you after making an ATM transaction, go immediately to a well lit, crowded area and call the police.

As always, OMNIBANK is committed to your safety and financial well-being. If you have any questions, contact your local branch.

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CASH MANAGEMENT